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| Standard 01: Understand Your Role | |||
| The Duties and Responsibilities of a Care Worker | |||
| Employment Rights and Responsibilities | |||
| Aims, objectives and values of the service | |||
| Responsibilities to the Individuals | |||
| Different Working Relationships in Care Settings | |||
| The Importance of Partnership Working | |||
| Standard 02: Your personal development | |||
| Identify Sources of Support for Own Learning and Development | |||
| Skills That Healthcare Professionals Need | |||
| Standard 03: Duty of Care | |||
| What Is Duty of Care | |||
| Dilemmas That may Arise Between the Duty of Care and an Individual’s Right | |||
| Procedures for Responding to Complaints | |||
| Recognising Adverse Events, Incidents, Errors and Near Misses | |||
| Factors and Difficult Situations That may Cause Confrontation | |||
| Standard 04: Equality and Diversity | |||
| Understanding Diversity | |||
| Discrimination that can be Deliberately or Unintentional | |||
| legislation and Codes of Practice Relating to Equality | |||
| Respecting individuals’ beliefs, culture, values and preferences | |||
| Sources of Information for Diversity, Equality, and Inclusion | |||
| Standard 05: Work in a Person Centred Way | |||
| Putting Person-Centred Values into Practice | |||
| The Importance of Finding out the History, Preferences, Wishes and Needs | |||
| Environmental Factors that may cause Discomfort or Distress | |||
| Raising concerns directly with the individual concerned | |||
| Caregiving is more than just monitoring medicines and driving to doctor | |||
| Ensuring the comfort of individuals where they have restricted movement | |||
| Promoting person centred values | |||
| Recognising the signs of pain or discomfort | |||
| Standard 06: Communication | |||
| Different Ways that People Communicate | |||
| Why it is important to observe and be receptive to an individual | |||
| Establishing an Individual’s Communication and Language Needs, Wishe | |||
| Barriers to Effective Communication | |||
| How to Check whether the Health Care Support Worker and Adult Social Care | |||
| What Is Confidentiality | |||
| The Use of Appropriate Verbal and Non-Verbal Communication | |||
| Communication Aids | |||
| Standard 07: Privacy and dignity | |||
| What is meant by privacy and dignity | |||
| Maintaining the Privacy of the Individual | |||
| Ways of Helping Individuals to Make Informed Choices | |||
| How Valuing People Contributes to Active Participation | |||
| Supporting the Active Participation of Individuals in Their Care | |||
| Standard 08: Fluids and nutrition | |||
| The Importance of Food Safety, Including Hygiene, in the Preparation and Handling of Food | |||
| Ensuring That Drinks Are Within Reach of Those That Have Restorations on Their Movement | |||
| Ensuring That Any Nutritional Products Are Within Reach of Those That Have Restrictions on Their Movement | |||
| Standard 09: Mental Health, Dementia and Learning Disabilities | |||
| How Someone May Feel if They Have Mental Health Conditions | |||
| How Conditions Influence a Person | |||
| How Positive Attitudes Towards Those With Mental Health Conditions | |||
| Adjustments which may be Necessary in Care Delivery | |||
| Importance of Early Detection of Mental Health Needs | |||
| Requirements of Legislation and Policies | |||
| Effect of Listed Legislation and Policies | |||
| Capacity | |||
| Standard 10: Safeguarding Adults | |||
| Safeguarding Adults | |||
| Types of Abuse | |||
| Defining Harm | |||
| Indicators of Abuse | |||
| Factors Which have Featured in Adult Abuse and Neglect | |||
| How Care Environments can Promote and Undermine People’s Dignity and Rights | |||
| Reducing the Likelihood of Abuse with Risk Enablement and Management | |||
| Standard 11: Safeguarding Children | |||
| Safeguarding Children at Level 1 | |||
| Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused | |||
| Appropriate Actions to take When Abuse is Suspected | |||
| Legislation, Local and National Policies and Procedures Related to Safeguarding | |||
| The Importance of Sharing Information with the Relevant Agencies | |||
| Standard 12: Basic life support | |||
| Basic Life Support (BLS) | |||
| Standard 13: Health and Safety | |||
| Legislation Relating to General Health and Safety in a Health or Social Care | |||
| Health and Safety Policies and Procedures | |||
| How to Access Additional Support and Information Relating to Health and Safety | |||
| The Importance of Risk Assessment for Health and Safety Standards | |||
| Legislation Relating to Moving and Assisting | |||
| Procedures to Follow When Accidents or Illness Occur | |||
| Agreed Ways of Working in Relation to Medication | |||
| Hazardous Substances in the Workplace | |||
| Prevent Fires from Starting or Spreading | |||
| Protecting Security | |||
| Identifying Common Signs of Stress in a Work Setting | |||
| Standard 14: Handling information | |||
| Agreed Ways of Working regarding the Recording, | |||
| Importance to Have Secure Systems for Recording, Storing and Sharing Information | |||
| How to Keep Records That Are Up to Date, Complete, Accurate and Legible | |||
| Standard 15: Infection control | |||
| The Main Ways an Infection Can Get into the Body | |||
| Effective Hand Hygiene | |||
| Risk to the individuals | |||
| Common Types of Personal Protective Clothing, Equipment and Procedures | |||