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| Legal Support Specialist | |||
| No lessons available in this section. | |||
| Unit 01: Introduction | |||
| Introduction | |||
| Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work | |||
| The Legal Support Specialist: Definition – Titles and Role – Scope of Work | |||
| Working in a law firm or in-house legal department – Differences and advantages | |||
| Legal Framework for the Legal Support Specialist: Standards and code of conduct | |||
| The Job Description of Legal Assistants | |||
| Career Development Plan | |||
| Unit 03: Matter Management - The Legal Matter Life Cycle | |||
| The Matter Management Life Cycle | |||
| Phase 1: Receive the Matter – The “Legal Service Order Form” | |||
| Phase 2: Assess the Matter – Conflict Check – KYC and DD checks | |||
| Phase 3: Assign the Matter – Criteria for team assignments | |||
| Phase 4: Engage the client – Letter of Engagements and Billing Arrangements | |||
| Phase 5: Deliver the work | |||
| Phase 6: Manage – Review of Narratives | |||
| Phase 6: Manage – Timekeeping – Understanding the billing system | |||
| Phase 7: Close the matter – Closure checklist and Lesson Learned | |||
| Unit 04: Files, Documents and Records Management | |||
| File Management – How to create and manage a filing system for your company | |||
| Records and Documents Management | |||
| Unit 05: Mastering your soft skills | |||
| Soft skills for Legal Assistants | |||
| Communication Skills – E-mail Communication Etiquette | |||
| Emotional Intelligence at the workplace | |||
| Stress Management | |||
| Confidentiality at the workplace | |||